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2020 BUSINESS & ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT

This report is a reflection of how, together with our bottling partners, we navigated the COVID-19 crisis as a global business while advancing our environmental, social and governance (ESG) priorities. Having passed several of our 2020 milestone ESG goals, we are working toward new plans, including our 2025 packaging goals, 2030 climate goal, new 2030 water strategy and streamlining our global beverage portfolio – all of which are detailed in the report. 

Increasing water security for our business, communities and nature.

WATER LEADERSHIP
Water Leadership icon for The Coca-Cola Company's 2021 Business, Environmental, Social & Governance Report

Reducing added sugar across our portfolio while providing consumers with more choices and smaller packaging options.

REDUCING ADDED SUGAR
Reducing Added Sugar

Taking responsibility to help solve the global packaging waste crisis.

WORLD WITHOUT WASTE
World Without Waste

Reducing our carbon footprint while building resilience for climate events now and in the future.

CLIMATE
Climate icon

Aspiring to mirror the diversity of the markets we serve.

DIVERSITY, EQUITY & INCLUSION
Diversity, Equity & Inclusion

Enabling the economic empowerment of more than 6 million women entrepreneurs.

SUSTAINABLE AGRICULTURE
ENABLING WOMEN: 5BY20

“Today, when I reflect on 2020, one of the words that comes to mind is resilience. Our people and our business were resilient in the face of extraordinary challenges. Our people quickly adapted to new conditions to support our communities and our business. We also showed great resolve in continuing to pursue goals that did not change—all guided by the purpose of our company: to refresh the world and make a difference.”

-James Quincey, Chairman and CEO 

2020 Business & Environmental, Social and Governance Report

Publication Details

  • Publication date: April 2021
  • Language: English
  • Number of pages: 82

Below is a list of quick links from the report:

3.     Chairman & CEO Message

5.     Board of Directors

6.     Our Response to COVID-19

8.     Our Priorities & Progress

        12.    At a Glance

        13.     How We Operate

        14.    Financial Highlights

        15.    Building a Total Beverage Company

        16.    Innovating to Become a Total Beverage Company

        17.     Governance & Management

        18.    Priority Environmental, Social & Governance (ESG) Issues

        19.    Stakeholder Engagement & Partnerships

20.   Water Leadership

        25.    RAIN: A Decade of Clean Water Projects Across Africa

26.   Our Portfolio/Reducing Added Sugar

30.   World Without Waste

        34.    Addressing Climate Change and the Circular Economy Through Public Policy

35.   Climate

        39.    Supplier Engagements Advance Climate Action

40.   Sustainable Agriculture

44.   People & Communities

        45.    Human Rights

        46.    Enabling Women: A Decade of Achievement

        48.    Supporting Micro-Businesses in the Philippines

        49.    Employee Safety & Health

        50.    Diversity, Equity & Inclusion

        52.    Promoting Racial Equity at Our Company and in Our Communities

        53.    Giving Back to Communities

54.   Operations Highlights

        55.    Asia Pacific

        56.    Europe, Middle East & Africa

        57.     Latin America

        58.    North America

        59.    Global Ventures/Bottling Investments Group

60.   About This Report

61.   Data Appendix

        62.    Financial & Portfolio Data

        68.    2020 Sustainability Goals

        70.    Packaging

        71.     Water

        72.    Greenhouse Gas Emissions & Waste

        73.    Workplace, Safety & Giving Back

        75.    Human Rights, 5by20 & Agriculture

76.   Assurance Statements

81.   Reporting Frameworks & Sustainable Development Goals (SDGs)